Refunds
Refund Policy
Starter wording you can edit before going live.
- Digital kit purchases are normally non-refundable once delivered or claimed.
- If a kit was not delivered, open a Missing Kit or Payment Issue support ticket.
- Duplicate purchases or clear payment errors can be reviewed manually by admin.
- Chargebacks may result in account suspension until the issue is resolved.
- Server bans caused by rule breaches do not automatically qualify for a refund.