Refunds

Refund Policy

Starter wording you can edit before going live.

  • Digital kit purchases are normally non-refundable once delivered or claimed.
  • If a kit was not delivered, open a Missing Kit or Payment Issue support ticket.
  • Duplicate purchases or clear payment errors can be reviewed manually by admin.
  • Chargebacks may result in account suspension until the issue is resolved.
  • Server bans caused by rule breaches do not automatically qualify for a refund.